Telephone Claims Adjuster - Auto

We currently have an opening for a Telephone Adjuster in Edmonton. This role involves investigating, evaluating, negotiating and settling claims arising under the policy. More specifically, the responsibilities would include the following:

Primary Duties and Responsibilities

  • Confirming coverage is in place and applies to reported claims;
  • Obtaining recorded statements;
  • Verifying entitlement to coverage, determining liability, explaining coverage and claims process to insureds and claimants;
  • Calculating entitlements and issuing payments on a timely basis;
  • Negotiating total loss settlements, disposal of salvage and documenting all activity;
  • Identifying questionable claims;
  • Liaising with brokers and underwriters and other industry personnel;
  • Arranging repairs and rentals; and
  • Various other duties as required.

Required Qualifications

  • Ability to negotiate and critical analyze data and be decisive
  • Exceptional problem solving skills and ability to take on challenges
  • Possess highly developed organizational, time management and interpersonal skills
  • Strong written and verbal communication skills
  • Post-secondary diploma or degree and/or working towards a CIP/FCIP designation would be considered an asset
  • A minimum of 2 years’ experience dealing with auto claims would be ideal

Working at Peace Hills

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. Providing a collegial work environment and an excellent work life balance are just a couple of the ways we do this.

If you are interested in this great opportunity to build your career, submit your resume via

We thank all applicants for their interest; however, only those candidates shortlisted will be contacted.

Application Deadline: August 26, 2022