Telephone Claims Adjuster - Auto

We currently have an opening for a Telephone Adjuster in either our Edmonton or Calgary location.   This role involves investigating, evaluating, negotiating and settling claims arising under the policy. More specifically, the responsibilities would include the following:

Primary Duties and Responsibilities

⪧ Confirming coverage is in place and applies to reported claims
⪧ Obtaining recorded statements
⪧ Verifying entitlement to coverage, determining liability, explaining coverage and claims process to insureds and claimants
⪧ Calculating entitlements and issuing payments on a timely basis
⪧ Negotiating total loss settlements, disposal of salvage and documenting all activity
⪧ Identifying questionable claims
⪧ Liaising with brokers and underwriters and other industry personnel
⪧ Arranging repairs and rentals
⪧ Various other duties as required


Required Qualifications

⪧ Ability to negotiate and critical analyze data and be decisive
⪧ Exceptional problem solving skills and ability to take on challenges
⪧ Possess highly developed organizational, time management and interpersonal skills
⪧ Strong written and verbal communication skills
⪧ Post-secondary diploma or degree and/or working towards a CIP/FCIP designation would be considered an asset
⪧ A minimum of 2 years’ experience dealing with auto claims would be ideal


Working at Peace Hills

Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.

If you are interested in this great opportunity to build your career submit your resume, stating the position you are applying for, to Peace Hills Insurance at

We thank all applicants for their interest, however only those candidates shortlisted will be contacted.

Application Deadline: February 28, 2019