Billing Clerk (12 Month Contract)

We currently a full-time temporary position available for a Billing Clerk in our Accounting Department. The duration of this temporary position is 12 months. Reporting to the Billing Manager, the successful candidate will contribute to the achievement of a professional and efficient business.

Primary Duties and Responsibilities:

• Answer phone calls from customers, brokers and other departments to address a variety of billing matters
• Resolve issues and answer questions from internal and external customers
• Timely processing of accounts receivable, including verification and posting of daily payments, and running reports to manage receivables
• Create, verify and process refunds
• Maintain abeyances and ensure timely and effective follow-ups
• Liaise with Underwriters regarding receipt of payments, ensuring policies are amended as needed
• Communicate with Underwriters on policies in arrears and brokers with outstanding receivables
• Transfer balances between terms and other payment plans
• Assisting in the creation of monthly commission payments
• Perform reconciliations as required
• Deliver exceptional customer service in upholding our service standards and our commitment to continuous improvement
• Complete various administrative tasks and provide assistance in various areas as needed, such as occasional switchboard relief, back-up to others in the team, and filing

Required Qualifications:

• High school diploma is required, relevant post-secondary education is desirable
• Previous experience in Accounts Receivable, working with computer-based A/R systems
• Demonstrated ability to provide exceptional customer service to both internal and external customers
• Possess a pleasant telephone manner and solid communication skills
• Effective problem-solving skills and math skills
• Strong data entry skills
• Exceptional attention to detail including a high degree of numerical accuracy
• Intermediate skills in Microsoft excel the ability to learn new computing software quickly
• Ability to work independently as well as collaboratively within a diverse team
• Professional, efficient, and proactive with time-management and organizational skills
• Flexible and adaptable; able to work in an environment of shifting priorities and pressures
• Knowledge of the insurance industry would be an asset

Working at Peace Hills

Along with a competitive base pay, Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.

If you are interested in this great opportunity to build your career submit your resume, stating which position you are applying for, to Peace Hills Insurance to hr@phgic.com. 

We thank all applicants for their interest, however only those candidates shortlisted will be contacted.