Emergency Claims

If you have a claims emergency outside normal business hours we can be reached from anywhere in North America at 1-800-272-5614.


Things To Do Immediately After a Loss

Property (Homeowner, Condominium Owner, Tenant or Business Owner)

⪧ Take reasonable steps to prevent further damage and do emergency clean up

⪧ Retain damaged or destroyed property for viewing by adjuster

⪧ Contact police on crime and fire losses

⪧ Contact your broker during business hours for non-emergency claims

Automobile

⪧ At the scene of an accident DO NOT admit fault

⪧ Call the police and an ambulance as required and assist the injured

⪧ Exchange information with other drivers and owners

⪧ Obtain witness names and contact information

⪧ If your car is not drivable, arrange for towing

⪧ Contact your broker during business hours for non-emergency claims

⪧ For non-collision losses secure the car from further damage


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With over 900 brokers across Western Canada you can always find great service near you.

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