Special Investigator
We currently have a full-time position available for a Special Investigator in our Claims Department. Reporting to the Vice President of Claims, the successful applicant will be focused on integrating the principles and techniques of criminal investigations into the claims process in identifying and reviewing potentially fraudulent claims.
What You'll Do:
- Detect and investigate insurance losses related to property, automobile and bodily injury claims where fraudulent activity is suspected.
- Review and examine claim material, statements, tips, and information received from law enforcement agencies or other sources to help inform department decisions.
- Assist adjusters and examiners in determining whether or not fraud or misrepresentation exists in a claim.
- Contact policyholders, claimants, and witnesses to verify facts and statements.
- Liaise with various law enforcement agencies to develop and maintain contacts to assist with the sharing of information on relevant matters.
- Assist legal counsel in preparing and defending files that are in litigation.
- Develop and facilitate training sessions for staff regarding fraud detection, investigative strategies, etc.
- Conduct investigations in a manner that is consistent with federal and provincial legislation and regulations including, but not limited to, civil law, jurisdictional insurance acts, and privacy law.
What You'll Bring:
- Minimum of 10 years of experience in an investigative role.
- Previous experience in law enforcement.
- Demonstrated ability to conduct criminal investigations.
- Demonstrated ability to conduct thorough interviews.
- Ability to analyze, assimilate, and present facts clearly and succinctly both orally and in writing.
- Ability to train others in fraud identification and evidence handling.
- Ability to travel throughout Western Canada.
- Previous experience in insurance would be an asset.
What You'll Experience:
- Competitive base pay with annual bonus eligibility.
- Healthy work-life balance including a day off every 4 weeks.
- Matching contributions to your Registered Pension Plan.
- Personal insurance reimbursement.
- Social events held throughout the year.
- Celebration of your team’s achievements each year with an annual staff appreciation event.
- A career in a stable and essential industry, at a company with an exceptional corporate culture and opportunities for professional development and advancement.
Why Peace Hills:
Peace Hills General Insurance Company has been serving Western Canada since 1982 with home, auto and business insurance products. Our head office is in Edmonton, Alberta, with branch offices in Calgary and Vancouver. We currently employ over 300 staff who work with more than 1,000 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory.
Peace Hills is proudly owned by the Samson Cree Nation, and it is through Wahkôtowin – a Cree word that means “kinship” and the interconnectedness of all beings – that we are and continue to be a respected insurer that provides creative and responsive solutions.
Ready to apply? Send your resume and cover letter to hr@phgic.com
This job posting will remain open until a suitable candidate is found.
Application Deadline: October 15, 2025