Training and Development Specialist

We currently have a full-time opportunity for a Training and Development Specialist within our Human Resources department.  This role reports directly to the Vice-President of Human Resources and is based in our Edmonton location.  Working in collaboration with others, this role will take the lead on the development, delivery and maintenance of internal training programs and materials in various formats. This role will initially focus on the development and delivery of training processes and materials related to the implementation of our new core system, Guidewire, but will evolve to encompass additional internal organizational training initiatives.  More specifically:

Primary Duties and Responsibilities:

• Assist with the development of a comprehensive learning strategy that aligns with organizational goals.
• Work with internal subject matter experts to create, revise, and maintain effective and sustainable training programs and materials using a variety of training methods and platforms.
• Develop and implement feedback and other mechanisms to measure the effectiveness of training.
• Provide advice on training related to system changes and updates.
• Communicate revisions to training programs and materials to user groups.
• Develop and implement methods to track the completion of required training.
• Partner with internal stakeholders to conduct formal needs assessments, define learning objectives, and design training plans.
• Facilitate various learning opportunities through using both in-person and virtual methods.
• Conduct regular reviews of learning resources to ensure they are relevant, accurate, and up to date.
• Participate in the development and implementation of talent development programs.
• Prepare and maintain a variety of reports.
• Research and recommend third party training vendors for topics such as leadership / management development.

Required Qualifications:

• Post secondary degree or diploma in a related field (education, learning and development, etc.)
• Minimum 5 years’ experience in a learning and development/training role in a corporate learning function.
• Self-starter with the ability to take initiative and work both independently and with others to achieve goals.
• Advanced computer skills and aptitude for learning new software.
• Experience with Guidewire is considered an asset.
• Experience with Microsoft 365 and learning platform software, for example, UPerform.
• Forward-thinking, innovative, and action oriented.
• Commitment to professionalism and confidentiality.
• Excellent verbal and written communication skills with the ability to communicate effectively to different audiences and skill levels.
• Customer service focus with strong interpersonal skills and the ability to establish and maintain professional relationships.

Working at Peace Hills

Along with a competitive base pay, Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work.

If you are interested in this great opportunity to build your career submit your resume, stating the position you are applying for, to Peace Hills Insurance via hr@phgic.com

We thank all applicants for their interest, however only those candidates shortlisted will be contacted.