Our Policy Is Working For You

Serving Canadians Since 1982

How to Make a Claim


If you have been involved in an accident or have sustained damage to your home, car or business - we are ready to help.

  • Making a claim is as easy as calling your broker to report your loss.
  • You will be contacted shortly by a member of our claims team who will explain the claims process to you and work with you until the conclusion of your claim.


Emergency Claims

If you have a claims emergency outside normal business hours we can be reached from anywhere in North America at 1-800-272-5614.
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Automobile Claims

To minimize your inconvenience and handle your loss efficiently, we have an approved Gold Medal Auto Body Shop Program.
Learn more


Claims Inquiries

Calgary location: 403-262-7600 or toll free 1-800-372-9295
Edmonton location: 780-424–3986 or toll free 1-800-272–5614